Dispute Settlement: Selected web sites

The CPR Institute is an independent nonprofit institute that promotes innovation in commercial dispute prevention and resolution. By harnessing the collective expertise of leading legal minds and benchmarking best practices, it is the ADR resource of choice for multinational corporations with billions of dollars at risk.

The Centre for Effective Dispute Resolution (CEDR) is an independent, non-profit organisation with a mission to cut the cost of conflict and create choice and capability in dispute prevention and resolution. Many free downloads

The Africa Centre for Dispute Settlement (ACDS) at the University of Stellenbosch Business School (USB) promotes the peaceful, efficient and cost-effective resolution of conflicts and disputes at all levels, primarily through the effective use of consensus-based dispute resolution procedures such as negotiation and mediation.

The Centre sees itself as a catalyst and thought leader in developing the theory and practice of dispute settlement across the different sectors and seeks to contribute to the local and international development of this particular field.

The mission of the Negotiation Skills Company is to help people enhance their negotiation skills to increase their proficiency, efficiency, and satisfaction with the process of reaching agreements.

Free training resources and articles on negotiation

Online training material developed by the Conflict Research Consortium, University of Colorado, USA on all the different components of consensus building.

The Consensus Building Institute (CBI) is a not-for-profit organization founded in 1993 by leading practitioners and theory builders in the fields of negotiation and dispute resolution. Their experts bring decades of experience brokering agreements and building collaboration in complex, high-stakes environments.

Website by the University of California with links to free information on listening skills, negotiation and mediation.

Clarifying Confusion About Conflict
Types of Managerial Actions That Cause Workplace Conflicts
Key Managerial Actions / Structures to Minimize Conflicts
Ways People Deal With Conflict
To Manage a Conflict with Another Person
Additional Perspectives on Conflict Management
General Resources About Conflict Management

New ICM web-site, which has been developed to provide an on-line resource for members and non-members with an interest in conflict management

The International Association for Conflict Management was founded to encourage scholars and practitioners to develop and disseminate theory, research, and experience that is useful for understanding and improving conflict management in family, organizational, societal, and international settings

This is a major online resource page on mediation
with articles on mediation, training and directories
of mediators

This particular website has been created in conjunction with The Training Design Consultation Project, funded by the Surdna and Hewlett Foundations, and directed by Joe Folger and Baruch Bush. Folger and Bush are the authors of the pathbreaking book, the Promise of Mediation (Jossey-Bass, 1994).

Free UNESCO Publication on consensus building

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