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Mendeley: Installing and setting up Mendeley Reference Manager

A how-to manual for the reference management tool, Mendeley

Mendeley Reference Manager

Issues with Mendeley Reference Manager

The new Mendeley Reference Manager program has a number of issues with working with Microsoft Word.  There are numerous complaints about Mendeley Reference Manager and the Mendeley Cite add-in in the Microsoft AppSource store and clients have experienced serious issues with the add-in.

It is not recommended that users install Mendeley Reference Manager at this time. We strongly recommend that clients use the original Mendeley Desktop software instead.

If you have any trouble installing the original version on your macOS device or if you need to migrate from Mendeley Reference Manager to Mendeley Desktop, please contact Kirchner van Deventer or Letlao Seloma to assist you.

Step 1: Creating a Mendeley Account

Step 2: Download Mendeley Reference Manager

Mendeley Reference Manager provides seamless integration with Mendeley's online services and it allows you to work on MS Word Online and other online platforms. Download Mendeley Reference Manager by visiting the following page:

Download Now

Step 3: Install Mendeley Cite

You need Mendeley Cite to be able to do 'in-text citations' and automatically add your bibliography based on your preferred referencing style. To install Mendeley Cite for Word or other devices go to  "Tools" on Mendeley Reference Manager and click on "Install"... and select the plug-in you wish to add. 

Download Mendeley Cite. It is under the Tools dropdown tab in Mendeley Reference Manager.


Step 4: Install the Web Importer

The Web Importer allows you to save references while you are searching for information on any database such as ScienceDirect or even Google Scholar. Download the web importer for any web browser, by following the instructions you will find at:

Import to Mendeley Link