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  • Library AND Information Service

Mendeley: Mendeley @ SU

A how-to manual for the reference management tool, Mendeley

Issues with Mendeley Reference Manager

Issues with Mendeley Reference Manager

The new Mendeley Reference Manager program has a number of issues with working with Microsoft Word.  There are numerous complaints about Mendeley Reference Manager and the Mendeley Cite add-in in the Microsoft AppSource store and clients have experienced serious issues with the add-in.

It is not recommended that users install Mendeley Reference Manager at this time. We strongly recommend that clients use the original Mendeley Desktop software instead. You can download it here.

If you have any trouble installing the original version on your macOS device or if you need to migrate from Mendeley Reference Manager to Mendeley Desktop, please contact Kirchner van Deventer or Letlao Seloma to assist you.

For clients at Tygerberg Campus, please contact Yusuf Ras for assistance

Mendeley workshops

​Mendeley for reference management webinars 2022

Wed, 23 February (11:00-12:30)
Thu, 24 March (14:00-15:30)
Tue, 12 April (11:00-12:30)
Wed, 11 May (14:00-15:30)
Thu, 21 July (11:00-12:30)
Tue, 16 August (14:00-15:30)
Thu, 15 September (11:00-12:30)
Tue, 4 October (14:00-15:30)



Mendeley Mondays

Discontinuation of access to Mendeley Desktop

Discontinuation of Mendeley Desktop Access As from 1 September 2022, users will no longer be able to download and install Mendeley Desktop software. Existing users of Mendeley Desktop will continue to be able to use the software. The SU Library Mendeley support team will continue to provide assistance to Mendeley Desktop users. It is not advisable to migrate to Mendeley Reference Manager yet. We strongly recommend that clients use the original Mendeley Desktop software instead.

Introduction to Mendeley

Mendeley @ SU

Mendeley @ SU

Mendeley is a reference management tool that enables you to manage citations and PDFs using a desktop client or through your account on Mendeley web. Mendeley also includes plug-ins for Word or OpenOffice, so you can easily create citations and/or bibliographies as you write. It also allows you to organise your research, collaborate with others online, and discover the latest research.

Mendeley Logo

See how Mendeley compares to other reference management tools



Contact details

Please contact your Faculty Librarian or the Research Commons staff if you need any help on Mendeley.

Help and support

If you still need help after working through this Libguide and Mendeley help material above, please contact your Faculty Librarian or staff at the Research Commons

Mendeley tips on Twitter

See below the Twitter feed of "Mendeley Tips".

Another Mendeley Twitter account to follow: Mendeley Support

It is also possible to connect your own Twitter account to your Mendeley profile. See more information here.