Off-campus Access for Stellenbosch Registered Users: Password problems

Report your off-campus e-access problem by submitting a question to Ask a Librarian.

How do I Sign-On to the library's e-resoures?

Due to licensing agreements with publishers, off-campus access to some of the library’s academic licensed e-resources are restricted to currently registered students and staff members of Stellenbosch University.

You may visit the library homepage and type your search terms in the search box or choose E-databases or E-journals from the FIND menu. Guidelines are available at Find, access and use information effectively: a step by step guide. See Find information.

When off-campus and prompted to Sign-On (see screenshot below), sign in with your SU username (also called "network" login) and password.

SIGN-ON PROBLEMS?

• If you could not Sign-on successfully with your SU username and existing password to access the library's e-resources, your password might have an synchronizing problem or could have expired. Please change your password via https://www.sun.ac.za/password.  See Change your password online.
  Once that is done, you should have off-campus access to the library's e-resources using your new password.
   
• If you do not have your own SU username and password, see the SU user e-application options, on our homepage under HELP << Off-campus electronic access.
   

Enquiries:  E-mail  |  Log a request to Library ICT

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IMPORTANT:

• In accordance to the University’s password policy is it necessary to change your password every 90 days via https://www.sun.ac.za/password otherwise your e-access will automatically expire.  See Change your password online.
• Your SU username will only be valid until the end of March each year. You will have to reactivate your username via https://www.sun.ac.za/useradm prior to the cut-off date, otherwise your e-access will expire. See reactivate your username.