Report your off-campus e-access problem by submitting a question to Ask a Librarian.
Why do I need to clean the cookies/cache on my preferred web browser?
All web browsers retain the history of your past searches or internet usage. This often affects Off-Campus Access to electronic resources that Stellenbosch University Library subscribes to. You should on a regular basis clean your history so that broken links are not remembered.
For instructions to clear your cache, cookies, and browser history to "start again with a clean slate" and get a completely fresh copy of the websites you visit:
Visit browser guides at https://www.whatismybrowser.com/guides/clear-cache-history-cookies/